Overview
Accor is a global hospitality leader with over 5,500 hotels and 10,000 food and beverage venues across more than 110 countries. Their infrastructure supports real-time bookings, loyalty programs, and localized digital experiences across a wide global footprint.
To maintain high availability and performance across regions, Accor used Cedexis to steer traffic between multiple CDN providers. Cedexis helped them avoid downtime, reduce latency, and control delivery cost through performance-based routing.
When Cedexis announced its shutdown, Accor needed a fast, reliable replacement to maintain traffic steering across multiple CDN providers. Any disruption could affect availability, latency, or guest-facing systems. The Accor team chose IO River to take over multi-provider routing and visibility, without rebuilding their architecture or increasing operational load.
Challenge
Accor depended on Cedexis to route traffic across multiple CDNs based on geography, performance, and availability. With Cedexis exiting the market, the risks were immediate:
- Loss of automated steering across providers
- Increased likelihood of downtime or performance degradation
- Gaps in observability and issue detection
- Need to preserve routing flexibility without introducing new complexity
The infrastructure team required a solution that could match Cedexis' core functionality, integrate quickly, and offer more insight and control moving forward.
Solution
Accor selected IO River Virtual Edge as a direct replacement for Cedexis, prioritizing speed of migration and control over delivery. The onboarding process was completed in days. IO River imported Accor’s existing routing policies and connected to their CDN providers using the bring-your-own-account model. No changes were required to the origin infrastructure, and no code needed to be rewritten.
From day one, Accor gained real-time traffic steering across providers, region-level observability, and centralized configuration through a single interface. IO River’s control interface monitors availability and performance continuously and adjusts routing automatically, which ensures that delivery remains stable even when a provider degrades.
The integration allowed Accor’s infrastructure team to manage traffic logic, provider performance, and routing behavior in one place—without rebuilding any part of their existing stack.
Results
- Migration completed without downtime or service degradation
- Faster incident detection and routing adjustments
- Reduced manual involvement from infrastructure and support teams
- Simplified vendor management and improved routing control
- Future-proofed architecture with no vendor lock-in
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"IO River gave us a clean migration path from Cedexis, but more importantly, it gave us deeper control and visibility across our edge traffic. We didn’t need to change our architecture or rebuild anything."
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